1. Where are the Solis Go kiosks located?
To find a Solis Go kiosk for pick-up and return location, please visit our website here.
2. How do you extend the rental period?
Once your rental period is coming to an end, you will receive an email titled as 'Your Solis Go is About to Expire'. In this email, you may extend your rental period for an additional 24-hours by selecting 'Extend Your Service':
You may also extend your service via Data Plan page by clicking 'Add 24 hours':
3. How long will the Solis Go battery last for?
The Solis Go battery has 45-50hrs life once it's fully charged. Battery life may vary depending on your usage. Please note, if you decide to stream or download, this may reduce your device's battery life.
4. Is there any throttling policy with Solis Go?
Our Solis Go data plans includes a 'Fair Usage Policy'. For users consuming the 1GB Daypass, the Fair Usage policy will enable after consuming 1GB.
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