In Today's connected world, data is essential for staying in touch with friends and family, accessing the internet on the go, and enjoying various online services. If you're upgraded to our new Solis 5G hotspot, transferring existing data and Daypasses has become a frequent request. Fortunately, this process has become much more streamlined. In this article, we'll walk you through the steps to transfer your existing data or Daypasses efficiently to your Solis 5G hotspot:
- Login to your Solis App or Web Portal and confirm the amount of remaining data or Daypasses available.
- Contact Customer Support via Live Chat (recommended), Email or Phone.
- Live Chat: soliswifi.co/livechat
- Email: Support@simo.co
- Phone: 1-855-759-7626
- Once you are connected with our support team, you can inform our agent the request in transferring your existing data onto your new Solis 5G hotspot.
- Please have the device serial number ready from your existing device and Solis 5G to expedite the request.
- Our Support Agent will process your request and transfer the data or Daypasses remotely.
- Transferring data and Daypassses onto the new Solis 5G will be instant.