UNLIMITED DATA SERVICES: FAIR USE POLICY
Our goal at SIMO is to provide high-speed internet access to our users! To ensure we optimize our data network to provide the best speeds to our customers worldwide, we practice an industry standard Fair Use Policy. Our Fair Use Policy is consistent with most mobile carriers and broadband company policies for mobile data usage. Because our network is a limited resource, customers who take a disproportionately high amount of data may experience reduced network speeds, based on location and service, so that we protect Fair Usage for all.
The Fair Use Policy only applies to the following service plans:
- Unlimited Global Daypass
- Global Unlimited Data Subscription
- USA Unlimited Data Subscription
- EU Unlimited Data Subscription
How much data will I get?
- Global Unlimited Daypass: Users will receive 24-hour of unlimited data through the SIMO network. While the user's data will not expire during the 24-hour period, data speeds may vary from 4G to 3G/2G speeds depending on location, carrier bandwidth, and total data consumption.
- Global Unlimited Data Subscription: Users will receive up to 20GBs of high speed data and then speeds will reduce to 1mbps. After 20GBs are used, our Fair Use Policy applies to the remaining unlimited data. High speed data resets with each 30 day period.
- USA Unlimited Data Subscription: Users will receive up to 100GBs of high speed data in the USA and then speeds will reduce to 1mbps. After 100GBs are used, our Fair Use Policy applies to the remaining unlimited data. High speed data resets with each 30 day period. Please note, this plan cannot be used outside of the USA.
- GoData Monthly Subscription: Users will receive full speed of mobile data at anytime. The Fair Use Policy does not apply for GoData subscribers.
- Pay-Per-GB: Users will receive full speed of mobile data at anytime. The Fair Use Policy does not apply for Pay-Per-GB users.
What can I do to avoid reduced speeds?
To ensure you have uninterrupted high-speed data, we strongly recommend disabling apps and features that consume data in the background, including cloud syncing, large system updates, auto-backups, auto-app updates, and avoid extended use of video streaming, gaming and other online activities that consume large amounts of data.