1. Is the Solis Go compatible with the Solis App?
Yes, Solis Go is compatible with the Solis App. You may download the Solis App and pair the device with the Solis App. You will need to select ‘Other Device’ during the registration process.
2. Can the Solis Go connect to 5G network?
No, Solis Go can only connect to 3G/4G networks. If you want to connect to 5G network, you'll need to purchase the Solis 5G hotspot.
3. Does Solis Go need to be powered on to use the power bank feature?
No, Solis Go does not need to be powered on. User can use the power bank feature by plugging in the appropriate charging cable and press on the ‘charging’ button on the side.
4. How can I tell if there is a firmware installation?
The Solis Go hotspot will automatically update the firmware when the device is powered off. The 3 indicator light will blink.
5. Does Solis Go comes with charging cables?
Yes, Solis Go includes the charging cable plus the built-in cables. The power adapter will not be included.
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