Welcome to SIMO! This guide walks you through setting up any Solis hotspot device, from unboxing to your first internet connection. The process is the similar across all devices — select your model below to see tailored details where they differ.
📶
Network
5G + 4G LTE
📱
Max devices
Up to 10
🔋
Power
4000mAh
🔌
Port
USB-C
💳
SIM type
vSIM + physical
📦 What's in the box
ⓘ Wall power adapter not included.
📶
Network
4G LTE
📱
Max devices
Up to 10
🔋
Power
3000mAh
🔌
Port
USB-C
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ Wall power adapter not included.
📶
Network
4G LTE
📱
Max devices
Up to 15
🔋
Power
5000mAh
🔌
Port
USB-C
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ Includes built-in power bank. Wall adapter not included.
📶
Network
5G + 4G LTE
📱
Max devices
Up to 15
🔋
Power
5000mAh
🔌
Port
USB-C
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ Includes built-in power bank. Wall adapter not included.
📶
Network
5G + 4G LTE
📱
Max devices
Up to 10
🔋
Power
3500mAh
🔌
Port
USB-C
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ Ultra-light design. Wall adapter not included.
📶
Network
4G LTE
📱
Max devices
Up to 5
🔋
Power
USB-powered
🔌
Port
USB-C
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ No internal battery — powered via USB. Wall adapter not included.
📶
Network
4G LTE
📱
Max devices
Up to 32
🔋
Power
AC powered
🔌
Port
USB-C, Ethernet
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ Mains-powered router. No battery.
📶
Network
4G LTE
📱
Max devices
Up to 5
🔋
Power
4700mAh
🔌
Port
Micro-USB
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ Includes built-in power bank. Wall adapter not included.
📶
Network
4G LTE
📱
Max devices
Up to 5
🔋
Power
4700mAh
🔌
Port
Micro-USB
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ Includes built-in power bank. Wall adapter not included.
📶
Network
4G LTE
📱
Max devices
Up to 8
🔋
Power
3000mAh
🔌
Port
USB-C
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ Wall power adapter not included.
📶
Network
5G + 4G LTE
📱
Max devices
Up to 10
🔋
Power
2770mAh
🔌
Port
USB-C
💳
SIM type
vSIM + physical
📦 What's in the box
ⓘ Rugged build. Wall adapter not included.
📶
Network
Wi-Fi 5 + vSIM
📱
Max devices
Single device
🔋
Power
Built-in
🔌
Port
USB-C
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ SIMO connectivity is built into the tablet.
📶
Network
Wi-Fi 6 + vSIM
📱
Max devices
Single device
🔋
Power
Built-in
🔌
Port
USB-C
💳
SIM type
vSIM built-in
📦 What's in the box
ⓘ SIMO connectivity is built into the laptop.
Unbox and charge your device
Remove your Solis device from the box along with the charging cable. Before turning it on, give it a full charge.
Connect the included USB cable to your device and plug it into a power source. A full charge takes approximately 2–3 hours.
Charge your Acer device using the included charger. The SIMO connectivity feature is built in — there's no separate hotspot to charge.
Connect the USB-C cable to your device and plug it into a power source. A full charge takes approximately 2–3 hours.
Connect the Micro-USB cable to your device and plug it into a power source. A full charge takes approximately 2–3 hours.
Power on
Press and hold the power button on the side of your device for 3 seconds until the LEDs light up.
Press and hold the power button on the side of your device for 3 seconds until the LEDs light up.
Connect Solis Tag to a USB port on your laptop, power bank, or wall adapter. It powers on automatically — no button needed.
Plug in the AC adapter and connect it to a wall outlet. The Hub boots up automatically.
Power on your device normally using its power button. SIMO connectivity becomes available once the device boots up.
Wait for boot-up to complete
Your device takes 30–60 seconds to boot. The LED indicators will blink or pulse — wait until they become solid, meaning the device is ready to connect.
Wait for the WiFi indicator to turn solid blue (about 30–60 seconds).
All three LED indicators will stop blinking and stay solid.
The power LED turns solid green and the WiFi LED solid blue.
Wait for the WiFi indicator to stop flashing and remain steady.
The LED ring pulses, then turns solid when ready.
The LED turns solid when ready. Tag boots faster since it's USB-powered — usually 15–30 seconds.
The front status LED turns solid when ready. The Hub may take 1–2 minutes.
The top light stops spinning and turns solid.
The top button light stops spinning and stays solid white.
Wait for the LED indicator to stop blinking and remain steady.
The device screen displays the home screen with signal and battery status.
Boot the tablet normally. From the home screen, go to Settings → SIMO to check connectivity status.
Boot the laptop normally. Open the pre-installed SIMO connectivity app from the system tray to check status.
Connect to your device's WiFi
On your phone, laptop, or tablet, open your WiFi settings and look for a network starting with "Skyroam" or "Solis".
The exact network name (SSID) and password are printed on a label on the bottom of your device. Enter the password to connect.
Activate SIMO connectivity
On your Acer Tablet M10, go to Settings → SIMO. Sign in with your SIMO account to activate the built-in vSIM connectivity. No external WiFi connection needed.
Activate SIMO connectivity
On your Acer TravelMate P4, open the SIMO connectivity app from the system tray (bottom-right). Sign in with your SIMO account to activate the built-in vSIM connectivity.
Download the Solis app
Download the Solis app on your smartphone — your control center for managing data plans, checking usage, and running diagnostics.
Create your SIMO account (or sign in)
Open the Solis app and create a new account with your email, or sign in if you already have one. This account holds your data plans, devices, and Solis Rewards.
You can also register at a.skyroam.com — your device gives you 20 free minutes of connectivity to complete registration.
Choose a data plan
In the Solis app, tap Buy or go to the plans section. Choose what fits your needs:
You're connected! 🎉
Once your plan is active, your device automatically connects to the best available local network. Open a browser on any connected device and start browsing.
SIMO's vSIM technology picks the strongest carrier in your area. If your connection seems slow, open the Solis app and use SignalScan to find a better network nearby.
Quick reference: all devices at a glance
| Device | Battery | Port | WiFi | Max devices | SIM slot |
|---|---|---|---|---|---|
| Solis 5G | 4000mAh | USB-C | Wi-Fi 6 | 10 | ✅ Yes |
| Solis Go | 3000mAh | USB-C | Wi-Fi 5 | 10 | — |
| Solis Hero | 5000mAh | USB-C | Wi-Fi 6 | 15 | — |
| Solis Pro | 5000mAh | USB-C | Wi-Fi 6 | 15 | — |
| Solis Edge | 3500mAh | USB-C | Wi-Fi 5 | 10 | — |
| Solis Tag | USB powered | USB-C | Wi-Fi 5 | 5 | — |
| Solis Hub | AC powered | USB-C, Ethernet | Wi-Fi 6 | 32 | — |
| Solis Lite | 4700mAh | Micro-USB | Wi-Fi 4 | 5 | — |
| Solis X | 4700mAh | Micro-USB | Wi-Fi 4 | 5 | — |
| Solis Rise | 3000mAh | USB-C | Wi-Fi 5 | 8 | — |
| Acer Enduro M3 | 2770mAh | USB-C | Wi-Fi 5 | 10 | ✅ Yes |
| Acer Tablet M10 | Built-in | USB-C | Wi-Fi 5 + vSIM | 1 | — |
| Acer Laptop P4 | Built-in | USB-C | Wi-Fi 6 + vSIM | 1 | — |
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