SIMO Rewards FAQ

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SIMO Rewards is our free program that pays you back for staying connected. Every point you earn is worth real money, and you can redeem points directly toward select data plans — so free data is genuinely within reach.

💰 Points = money: 1 point is worth 1 cent. That means a $15 plan costs just 1,500 points.

Join in seconds

Getting started is free and takes three taps:

  1. Download and open the SIMO app.
  2. Go to the Rewards tab.
  3. Tap Join to enroll instantly.
ℹ️ Note: You'll earn points just for joining — your balance starts growing the moment you're in.

How to earn points

Points stack up in a few different ways:

🎁 Welcome bonusPoints just for joining the program
📶 Use your dataEarn points every time you use data
🛒 Eligible purchasesEarn points on qualifying purchases
🤝 Refer friends1,000 points per successful referral (up to 4)
💡 Tip: Open the Rewards tab in the SIMO app for the full, up-to-date breakdown — you may be earning more than you realize.

How to redeem your points

Turning points into data is simple:

  1. Open the SIMO app.
  2. Go to the Rewards tab.
  3. Browse the available data plans.
  4. Select the one you want.
ℹ️ When does it start? Your plan either activates instantly, or kicks in automatically once your current high-speed data runs out. No guesswork required.

Will my points expire?

Your points stay active as long as you are. The easiest way to keep them is simply to keep using your device.

⏳ The 180-day rule: If 180 days pass with no activity — no purchase, no data usage, and no points earned or redeemed — your points expire. Any one of those actions resets the clock.

Refer friends, earn more 🤝

Know someone who'd love SIMO? Share your referral link with as many people as you like — there's no limit on how many friends can use it.

Your friend saves20% off their first purchase, every time someone new buys through your link
You earn1,000 points per successful referral, up to 4 referrals (4,000 points total)
When points arriveAfter a 45-day pending period once the referral goes through
💡 Good to know: The unlimited part is the 20% discount — anyone can use your link. The 4-referral cap applies only to the points you earn (a maximum of 4,000).

Common questions

Is SIMO Rewards free to join?
Yes. Joining is completely free, and you earn points just for signing up.
Can more than 4 people use my referral link?
Yes — there's no limit on how many friends can use your link to get 20% off their first purchase. The cap of 4 applies only to the referral points you earn (up to 4,000 points).
When do my referral points show up?
Referral points enter a 45-day pending period once the referral goes through, then land in your account.
How do I stop my points from expiring?
Stay active. Any purchase, data usage, or point activity (earning or redeeming) within 180 days keeps your balance alive.

Need more help?

💬 Live Chat: in the SIMO app, or at simo.co/livechat
✉️ Email: support@simo.co
📞 Phone: 1-855-759-7626

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