Will My Points Expire?

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Your points remain active as long as your account stays active.

The 180-day rule: If 180 consecutive days pass without any qualifying activity, your points will expire.

Qualifying activity includes:

  • Using data
  • Making an eligible purchase
  • Earning points
  • Redeeming points

Good to know: Any qualifying activity resets the 180-day expiration period.

How to Keep My Points From Expiring?

Simply remain active. Any eligible purchase, data usage, or points activity (earning or redeeming) within 180 days will keep your points active.

Need more help?

💬 Live Chat: in the SIMO app, or at simo.co/livechat
✉️ Email: support@simo.co
📞 Phone: 1-855-759-7626

 

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