Frequently Asked Questions
How do I power on the device?
The device automatically powers on when connected to a USB power source.
Does the Solis Tag have a battery?
No. The device does not include a battery and must remain connected to a USB power source.
How many devices can connect?
The Solis Tag supports up to 10 devices simultaneously.
Is a Lifetime Data plan included?
Yes, a Lifetime Data plan is included with the device.
Where can I purchase the Solis Tag?
The device will first be available on simo.co, with a broader launch including Amazon.
Need more help?
💬 Live Chat: in the SIMO app, or at simo.co/livechat
✉️ Email: support@simo.co
📞 Phone: 1-855-759-7626
✉️ Email: support@simo.co
📞 Phone: 1-855-759-7626
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