How to Delete My Account?

You can delete your device directly from the SIMO app or SIMO portal. Before you proceed, please note the following:

• All devices will be unlinked from your account. 
• Any remaining data plans will be terminated and are non-refundable.

Important: Account removal is permanent and cannot be undone. If you plan to use your SIMO device again, you'll need to create a new account.

Delete Account in SIMO App

To delete your account in the SIMO app, go to Account -> Profile Settings and scroll to the bottom of the page.

Tap Delete Account. A pop-up appears asking for confirmation. Click Delete to delete your account. Once your account is deleted, you will be logged out of the app.

Delete Account in SIMO Portal

To delete your account in the SIMO portal, click your profile name in the upper right corner and select Account. Scroll to the bottom of the page.

Click Delete Account. A pop-up appears asking for confirmation. Click Delete to delete your account. Once your account is deleted, you will be logged out of the SIMO portal.