How to Remove a Device from Your SIMO Account

You can remove (unlink) a SIMO device from your SIMO account through the SIMO User Portal. Once removed, the device will no longer be associated with your account.

Important: Removing a device will permanently terminate any active data plans associated with that device. This action cannot be undone.

Remove a Device from Your Account

1. Sign in to the SIMO User Portal.
2. Navigate to the Devices page.
3. Select Manage Device in the upper-right corner.

• On the Device Details page, locate Remove this device from my account.

• Select Remove this device from my account. 
• When prompted, confirm that you want to remove the device.

Important Information

• Removing a device permanently terminates all active data plans associated with that device.
• This action cannot be reversed.
• The Remove Device feature is currently available only through the SIMO User Portal and is not available in the SIMO app.