Your Solis Zero eSIM is securely linked to the device on which it was originally installed. Before deleting your eSIM or switching to a new device, it's important to understand the current limitations.

Can I Delete My Solis Zero eSIM and Reinstall It Later?

No.

Once a Solis Zero eSIM has been installed and activated, it cannot be downloaded or installed again.

If you delete the eSIM from your device:

• The original QR code and activation code cannot be reused.
• The eSIM cannot be restored.
• You'll need to purchase a new Solis Zero eSIM if you want to use the service again.

For this reason, we recommend not deleting your eSIM until your data plan has expired or you no longer need it.

Can I Transfer My Solis Zero eSIM to Another Device?

No.

Each Solis Zero eSIM is intended for one device only and cannot be transferred to another smartphone or tablet after installation.

If you replace your device, upgrade to a new phone, or lose your current device, you'll need to purchase a new Solis Zero eSIM for the new device.

What If I Get a New Phone?

If you plan to switch to a new device before your Solis Zero plan expires, your existing eSIM cannot be moved to the new device.

We recommend waiting until your current data plan has expired before deleting the eSIM from your original device whenever possible.

Frequently Asked Questions

Can I scan the QR code more than once?

No.

Each Solis Zero eSIM can only be installed once. After installation, the QR code and activation code cannot be used again.

What happens if I accidentally delete my eSIM?

If your Solis Zero eSIM is deleted, it cannot be recovered or reinstalled. You'll need to purchase a new eSIM to continue using the service.

Can SIMO issue a replacement eSIM?

No.

Solis Zero eSIMs cannot be reissued or regenerated after they have been installed or deleted.

Can I move my eSIM to another phone if I haven't activated it yet?

No.

Each Solis Zero eSIM is intended for installation on a single device and cannot be transferred after it has been assigned or installed.

Summary

Solis Zero eSIMs are designed for one-time installation on a single device. To avoid service interruptions, do not delete your eSIM until your data plan has expired or you no longer need it. If you change devices or remove the eSIM, you'll need to purchase a new Solis Zero eSIM to continue using the service.