How to Reset My Account Password

If you've forgotten your password, you can reset it using either the SIMO app or the SIMO Portal.

Reset Password in SIMO App

1. Open the SIMO app.
2. Tap Log in.
3. Tap Continue with Email.
4. Tap Forgot Password. 

5. Enter your SIMO account email.

6. Check your email for the password reset email. 

7. Click Change Password in the email. You will be directed to the SIMO portal to reset your password. 

8. Enter your new password and click Submit.

Reset Password in SIMO Portal

1. Go to the SIMO portal's login page. 
2. Click Forgot Password

3. Enter your SIMO account email.

4. Check your email for the password reset email. 

5. Click Change Password in the email. You will be directed to the SIMO portal to reset your password. 

6. Enter your new password and click Submit.

Need More Help?

If you're unable to reset your password or need additional assistance, our Customer Support team is here to help.

• Live Chat: Available through the Solis app
• Email: support@simo.co
• Phone: 1-855-759-7626

Note: For your security, Customer Support may ask you to verify your identity before making changes to your account information.