How to Update your Hotspot's Firmware?

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What is a firmware?

Firmware is a small piece of software that enables your Skyroam hotspot to perform its basic functionalities. Without firmware, your Skyroam hotspot would just be a piece of hardware with zero computing power or ‘smart’ features. 

Why should I update my firmware?

We seek to constantly improve the software of our products to give you the best experience possible. For that reason, we are regularly making software adjustments and improvements and releasing them onto your device through firmware updates. Staying up-to-date with these firmware updates will only ensure your hotspot is becoming the best version of itself. 

How do I update my firmware?

If there is a new version available, your SIMO hotspot is designed to automatically download the latest firmware upon over-the-air (OTA). Depending on your SIMO hotspot version, the firmware installlation will differ.

For Solis X and Solis Lite

The firmware installation will start when powering off your hotspot. If the 3 indicator lights are flashing red, it means that your hotspot is in progress of installing the latest firmware. If you are unsure of whether your device is on the latest firmware, it is best to follow these steps: 

  1. First, plug in your Solis Lite / Solis X hotspot so that it begins charging. Then, power on. 
  2. About 10 minutes after powering on, a firmware update will begin to download. Make sure to leave the device on for 30 minutes so the firmware has ample time to download. After 30 minutes power off the hotspot. 
  3. Once powered off, the device will automatically install the latest firmware and the 3 indicator lights will flash red until the update is complete. This should take 3-5 minutes. Once completed, the hotspot will power-off automatically.    
  4. To view your firmware version number, power on and connect to your hotspot, open the Solis WiFi App, click Account, then Manage Hotspot. 

Firmware update in LED Lights: 

User Interaction Device LED Light Graphic
Firmware Update The three indicator lights flash red consistently until update is complete Skyroam_SolisX_TV_FA_Indicators-FirmwareUpdate-3.gif

 

For Solis 5G and Acer M3

Solis 5G and Acer M3, there are two type of firmware updates:

  1. Mandatory: the firmware will automatically be downloaded when the device is powered on and is online. Once the download has been completed, the installation will only take place when the hotspot is powered off.
  2. Non-Mandatory: the firmware is not automatically downloaded and installed. Users will need to manually download and install the firmware update via Settings

Checking firmware version:

  1. Go to 'Menu' Page
  2. Select 'Settings'
  3. Select 'Device Info'
    • On this page, you may locate the device serial number, firmware version, and check to see if there are any firmware available.

Screen

Latest Firmware Versions:

  • Solis Lite: 29.6.4.64
  • Solis X: 27.6.4.60
  • Solis 5G: M3_NA_1.20.000009
  • Acer M3: M3_GBL_1.30.000004

 

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