FAQs

Hotspot

• 3G Network Shutdown
• How to Update your Hotspot's Firmware?
• I cannot complete registration or pair my hotspot?
• How to add additional hotspot
• Change or Reset Account Password, Email, Phone
• Will Skyroam work on a cruise ship, airplane, or in a car?

Purchase

• Are there any hidden fees?
• ShopPay Installments FAQ
• Can I get a refund on my subscription?
• Solis WiFi Rate Plans
• Shipping Info
• Where to buy Skyroam hotspots?