SIMO subscriptions, including GoData and Unlimited Subscription plans, automatically renew unless canceled before the next billing date. This auto-renewal feature is clearly disclosed during the purchase and subscription process.
To avoid future charges, you must cancel your subscription before your scheduled renewal date.
Because subscription fees reserve service for the upcoming billing period, charges are generally not refundable, regardless of whether the service was used. Once a renewal has been processed, the subscription remains active for the paid billing period.
If your subscription has already renewed, we encourage you to take advantage of the remaining time on your plan before it expires.
Tip: You can manage or turn off Auto-Renew at any time through your SIMO account or the SIMO App to prevent future renewal charges.
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